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Technical Issues

How To Use the MOTTIV Connections Page

This video will provide a step-by-step tutorial on connecting your devices including smart watches and smart trainers...

How To Use the MOTTIV Training Plan Page

In this video, we'll walk you through how to use the Training Plan page in the MOTTIV training app.

My workouts are cut off at the bottom

If you're experiencing workouts being cut off at the bottom in the MOTTIV iOS app...

My Notifications Won't Clear

If your notification bell shows notifications even when there aren't any unread messages, you'll need to...

My runs are too long in my stats

You may notice in your weekly stats that the amount of time you've run is longer than you actually ran.

Duplicate Workouts Imported from Wahoo

If you are finding duplicate workouts are importing into your account from your Wahoo device...

My Swim Workouts Aren't Working On My Watch

Unlike the bike and run workouts on MOTTIV, at this time, our swim workouts are not "structured". This means that the...

A Page in the App Won't Load

If you have a situation where a page in the app won't load, please log out of the app and log...

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Why don't I have a rest day in my plan?

Everyone is different, but it's not required to have a full day off every week to make solid progress and avoid injury..

Connecting MOTTIV to Zwift, Training Peaks, Garmin, Wahoo, Strava, Polar, Suunto, Coros, Apple, etc.

Full instructions on sending workouts to your devices and sending your data back to MOTTIV from your devices.

Change Imperial (MPH/lbs) to Metric (KPH/kg)

To change from Imperial measurements to Metric (or visa versa) in the MOTTIV training app...

How do I change my training hours?

To change your number of training hours per week...

We monitor any reported bugs to help us improve the experience for all MOTTIV athletes.

What do you need help with?